Credit notes

Credit notes may be created using the same methodology as is employed to establish invoices as part of the normal process for producing new documents.

A credit note is the reversal of an invoice.

Credit note status

  • Draft
    A credit note may be changed at any time when it has a draft mode. A draft must be completed in order to complete dispatch and refund transactions. The completion of a credit note terminates the draft mode. .
  • Open
    A completed credit note will automatically be set to the status “open.”
  • Paid
    The status of the credit note will be marked as paid if the option “credit note marked as paid” has been selected at the time of refund.


A credit note records a refund—in contrast to receipts of funds from invoices.
No incoming funds can be expected from a credit note. The refund will be reflected by a reduction of revenue.

Canceled invoices

A credit note needs to be created for every canceled invoice.
This means that an invoice cannot simply be deleted, but that it needs to be reversed. This process automatically creates a credit note for the same amount.
If, for example, an invoice for 100 euros has been canceled, then a credit note for 100 euros needs to be made out to the customer.
When canceling an invoice, Billomat notifies you and provides a link for performing the necessary steps automatically. In the example above, a credit note for all line items (for a total of over 100 euros) would be created and completed.
Since no funds had been received, the credit note may be noted as refunded and the invoice noted as completely paid off (with the payment method “credit note”). With these transactions, both invoice and credit note have been closed and the sales analysis is balanced (+100 euros for the invoice and -100 euros for the credit note).

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